The CMI Level 2 Diploma in Team Leading is aimed at candidates who are in a team leader role and want to develop their skills in leading a team, making sure that team’s work achieves organisational objectives and contributing to planning, problem solving and decision making.


Course Structure

Through the Learning Assistant platform provided by City & Guilds, you can earn your qualification online while learning, developing and practicing the skills required for employment and/or career progression in management.

To gain the Level 2 Diploma in Team Leading you must complete 6 mandatory units and a minimum of 5 credits from a choice of optional units to demonstrate competency, knowledge and understanding. Your assessor will discuss the range of optional units to choose from with you and help you pick which units would be beneficial to you.


Mandatory Units

Unit 2001V1: Personal Development as a Leader

Unit 2002V1: Communicating with a Team

Unit 2004V1: Controlling Resources

Unit 2005V1: Building Work Relationships

Unit 2006V1: Developing Team Needs

Unit 2007V1: Providing Customer Service


Course Format

The learning material is provided electronically on the Learning Assistant Platform with a guidebook and assessment plan. The assessment team will monitor your progress to offer you support and guidance throughout your course. 



A personal portfolio will be produced demonstrating understanding and application of the standards at this level, and evidence can be electronically submitted via the Learning Assistant platform. Your work will be assessed and verified by our trained Management assessors in order to complete your qualification.



Learners will receive 12 months access to their course. Average completion time for the Level 2 Diploma is 6-8 months.



You will receive full uncapped access to the TrustTeach Management assessment team for 18 months. You can contact the assessment team via phone, email or over the Learning Assistant platform.  Our assessors work Monday – Friday 9am – 5pm, and any messages sent outside of these hours will be picked up during normal working times.  

You will receive your e-cert within 1 week of completion and the hard copy of your certificate within 4 weeks of completion.



The cost of the course is £1275.00

Should you wish to pay in full by card you can receive 15% off the full cost of the course, making it [price tbc]. Use code PIF15 or call +44 (0)203 9002048.

Interest-free payment plans are available to suit all budgets with no credit checks.


Membership with Professional Bodies

CMI (Chartered Management Institute)

Successful completion of the Level 2 Diploma allows you to apply for membership with CMI as an Associate Member.