The City & Guilds Level 5 Diploma in Leadership and Management for Adult Care (England) (3096-51) is aimed at candidates who work in Adult Care settings in the following roles:

  • Registered Managers
  • Managers
  • Assistant Managers
  • Deputy Managers

This qualification allows you to develop your managerial and care skills, making it ideal for those looking to become managers of Adult Care, Residential and Domiciliary services or to be an Advanced Practitioner.

The Level 5 Diploma is recognised by regulatory bodies such as the CQC as a requirement for anyone looking to take on a Registered Manager position and can be used to support your CQC application.


Course Structure

Through the Learning Assistant platform provided by City & Guilds, you can earn your qualification online while learning, developing and practicing the skills required for employment and/or career progression in Health & Social Care.

To gain the Level 5 Diploma in Leadership and Management for Adult Care you must achieve a minimum of 90 credits in total. This is made up of 79 credits from the mandatory units, and a minimum of 11 credits from the optional units, covering both your knowledge and your working practice. Your assessor will discuss the optional units with you and help you to decide which units would be beneficial to you.


Mandatory Units

Unit 500: Understanding Leadership and Management in Adult Care

Unit 501: Governance and Regulatory Processes in Adult Care

Unit 502: Decision-Making in Leadership & Management within Adult Care

Unit 503: Understanding Business and Resource Management within Adult Care

Unit 504: Team Leadership in Adult Care

Unit 505: Leading Team Learning and Professional Development in Adult Care

Unit 506: Professional Supervision in Adult Care

Unit 507: Safeguarding in Adult Care

Unit 508: Understanding Mental Capacity and Restrictive Practice in Adult Care

Unit 509: Leading and Managing Partnerships in Adult Care

Unit 510: Leading Practice to Manage Comments and Complaints

Unit 511: Leading the Vision of an Adult Care Setting/Service

Unit 512: Continuous Improvement within Adult Care

Unit 513: Effective Communication in Leadership and Management in Adult Care

Unit 514: Managing the Effective Handling of Information in Adult Care

Unit 515: Leading Person-Centred Practice

Unit 516: Leading a Service that Promotes Health and Wellbeing in Adult Care

Unit 517: Leading and Promoting Equality, Diversity, Inclusion and Human Right in Adult Care

Unit 518: Leading and Managing Health and Safety in Adult Care

Unit 519: Continuous Development for Leaders and Managers in Adult Care

Unit 520: Personal Wellbeing for Leaders and Managers in Adult Care Services


Course Format

The learning material is provided electronically on the Learning Assistant Platform with a guidebook and assessment plan. The assessment team will monitor your progress to offer you support and guidance throughout your course. 



You will build up a portfolio of evidence in the form of written statements or “Reflective Accounts” along with supporting work products you have produced. Observations will be undertaken by a member of the Health & Social Care assessment team. You may also supply witness testimonies or statements from third parties with whom you work. This may include a supervisor, line manager or other suitably qualified individuals who understand your job role and the standards you have to meet to obtain this level of qualification.

During the course of the qualification, the candidate should ideally work with at least two service users.



A member of the Health & Social Care assessment team will visit you in the workplace at some point during your course to undertake observations of you at work. These will be planned in advance in order to cause the minimum disruption to your work routine and to try to capture as much information in one visit as possible.


Age Restrictions

The City & Guilds Level 5 Diploma in Leadership and Management for Adult Care (England) is not approved for those under the age of 18.



Learners will receive 15 months access to their course. 



You will receive full uncapped access to the TrustTeach Health & Social Care assessment team for 15 months. You can contact the assessment team via phone, email or over the Learning Assistant platform.  Our assessors work Monday – Friday 9am – 5pm, and any messages sent outside of these hours will be picked up during normal working times.  

You will receive your e-cert within 1 week of completion and the hard copy of your certificate within 4 weeks of completion.



The cost of the course is £1395.00

Should you wish to pay in full by card you can receive 15% off the full cost of the course.  Use code PIF15 or call +44 (0)203 9002048.

Interest-free payment plans are available to suit all budgets with no credit checks.


Membership with Professional Bodies

Successful completion of this course allows you the opportunity to apply for membership with:

  • The Social Care Association
  • The Royal College of Nursing
  • Institute of Leadership and Management (ILM)
  • Chartered Management Institute (CMI)